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Complaint Procedures

Clients have the right to expect a respectful and timely response to all complaints regarding their relationship with MOSAIC.

MOSAIC clients have the right to expect a respectful and timely response to all complaints regarding their relationship with the organization. If you are concerned about the services you received please review MOSAIC’s Client Complaints and Grievances procedures in English and in other languages, listed below.Acrobat Reader icon

Program Information