“MOSAIC changed my life. The English language classes helped me to go on and see many of my dreams come true.”

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Rights and Responsibilities

You have the right to:

  • Receive fair treatment free of discrimination
  • Be treated with respect
  • Feel safe
  • Confidentiality
  • Receive quality professional service
  • Be informed about other services
  • Make decisions about your participation in services

Your responsibilities are to:

  • Respect others
  • Honour diversity
  • Maintain the privacy and confidentiality of others
  • Provide open, honest and current information
  • Be on time for services
  • Follow through with agreed decisions
  • Provide thoughtful and relevant feedback about services received

Please see below the Rights and Responsibilities in pdf format, in English and translated into several languages.Thumbnail

Program Information