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POSITION: |
Manager of
Settlement Program |
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PROGRAM: |
Settlement
Program |
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DEPARTMENT: |
Settlement
Services |
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POSITION
FUNCTION: |
Under the direct supervision of
the Director of Settlement Services, the Manager will be
responsible for the overall coordination of the Metro
Immigrant and Refugee Services Consortium (MIRSC) programs.
The Manager will manage and
supervise MOSAIC settlement workers, work with settlement
services staff and other MOSAIC staff; MIRSC and co-location
agencies, community organizations and institutions to develop,
implement, and evaluate settlement program, including labour
market information, in particular in Burnaby, New Westminster,
and Vancouver areas.
The Manager
will ensure appropriate budget, policies, procedures, practice
standards, job descriptions, performance evaluation, reports,
data base and resource materials for the MIRSC and MOSAIC
Settlement Program, are developed and maintained.
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QUALIFICATIONS: |
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Bachelor’s Degree in Social Work, Psychology, or other areas
in humanities, or Education of High School completion and
diploma in appropriate area, such as business
administration, community development, community Social
Services, and volunteer development.
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Excellent knowledge of settlement services, program
management, staff supervision and training, and community
development practices and programming with an emphasis on
capacity building and coordination.
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Excellent program management and community development
skills, excellent communication skills, excellent
organization skills, strong computer skills, proposal
writing and reporting skills.
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Possess a working knowledge of standard office equipment and
software applications (word processing, database, and
spreadsheets, e.g. WORD, EXCEL, ACCESS, PowerPoint).
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Highly organized, able to motivate and provide strong
leadership to staff and consultants.
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Experience working with immigrants and refugees from diverse
ethno cultural minority communities
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Ability to dialogue individual client and community issues
to funders and community partners, as appropriate
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Fluency in a second language and car ownership are
considered assets.
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WORKING
HOURS: |
Monday to Friday, 35 hours per week, optional flex day
schedule. Work locations in main office (Vancouver) and
off-site offices (Burnaby/New Westminster).
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APPLICATIONS
TO: |
The Hiring Committee, MOSAIC, 1720 Grant Street, Vancouver, BC
V5L 2Y7, or email:
schan@mosaicbc.com |
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DEADLINE: |
Friday, May
9, 2008 |
POSITION: Employment Counsellor
PROGRAM:
ArriveBC
DEPARTMENT:
Employment
Programs
POSITION:
Under the general supervision of the Program Coordinator, the
Employment Counsellor provides assessment, planning and referral
services to clients of the ArriveBC program.
The Employment Counsellor’s role will be to:
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Become familiar with the program proposal and the contract, and
understand his/her role in achieving the goals and contractual
outcomes.
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·Assist
in the process of client recruitment and ensure a suitable
referral system is developed and implemented for unsuccessful
clients.
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Work with ArriveBC clients to develop an appropriate action
plan.
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Make referrals to suitable training where appropriate.
Perform routine follow-up activities e.g. updating and
maintaining client records, providing on-going client support,
and inputting data.
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Ensures that client and program records are prepared and
maintained in the format prescribed by our partner or the
departmental standard.
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Keep the Coordinator regularly informed on client progress and
achievement of outcomes. Maintain and provide statistics on
client progress in the format prescribed.
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Maintain an excellent working knowledge of local labour market
trends, and current business sector protocols and procedures.
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Attend and take an active role in participating in departmental
and all-staff meetings, including team meetings and case
conferences.
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Undertake other duties, as requested by the Coordinator.
QUALIFICATIONS:
Degree or diploma in counselling or education and/or
appropriate combination of training and experience.
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Employment counselling and/or client assessment experience an
asset.
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Strong interpersonal, presentation and written and verbal
communication skills.
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Cross-cultural counselling abilities an asset.
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Proficient in word possessing, the Internet, and email.
CONTRACT: This is a full-time (35
hours per week) position.
RESPOND TO: Hiring Team
MOSAIC Employment Programs
1522 Commercial Drive
Vancouver, B.C. V5L 3Y2
Fax: 604-254-3932 or E-mail:
employmentprograms@mosaicbc.com
DEADLINE:
5:00 p.m. May 9, 2008
POSITION:
Casual Desktop Publisher
DEPARTMENT:
Translations Department
POSITION FUNCTION: Responsible
for the effective and timely delivery of desktop publishing work,
ensuring satisfaction of clients
QUALIFICATIONS: Solid
software knowledge of the following applications for PC and Mac:
MS applications, QuarkX, Page Maker, Adobe Creative Suite.
Knowledge of Coreldraw and Frame Maker an asset. Very good
interpersonal and communication skills. Ability to work
independently. Office-work experience. A second language an asset,
preferably Chinese (Traditional and Simplified).
Effective organizational abilities, sound judgment and initiative,
tactful and patient approach and ability to multitask.
HOURS: Casual
work, on-call
RESUMES TO: MOSAIC
Translations Department
Attn: Translations Department Manager
commercial@mosaicbc.com
POSITION:
Casual Customer Service Worker
DEPARTMENT:
Translations Department
POSITION FUNCTION:
Responsible for the effective and timely delivery of translation
services, ensuring satisfaction of clients and translators
QUALIFICATIONS:
Excellent spoken and written English skills. Post secondary
education and a second language an asset. Good word processing
skills.
Office work experience and knowledge of office
equipment including computer hardware. Computer literacy and good
communication skills.
Effective organizational abilities, sound judgment and initiative,
tactful and patient approach and ability to multitask.
HOURS:
Casual work, on-call
SALARY:
$14.90 per hour
RESUMES TO:
MOSAIC Translations Department
Attn: Translations Department Coordinator
personal@mosaicbc.com
POSITION: On-call receptionist
MOSAIC is
seeking individuals looking for on-call work ONLY. Position
provides coverage when regular receptionist is absent due to
vacation, sickness or single days off. Successful candidate must
be able to work 9-5 shifts if called in, but shifts may be as
short as 3 hours. Also, must be able to commit to at least 6
months of availability.
DUTIES
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Answer and direct
calls
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Welcome and direct
drop-in clients
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Maintain order and
cleanliness of reception area
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Collate mail and
faxes
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Book appointments,
facilities, and equipment
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Send mail and
arrange courier deliveries
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Data entry
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Maintain job
boards and bulletin boards
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Preparation of
refreshment for meetings
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General office
duties – including photocopying, filing, faxing, and typing
QUALIFICATIONS
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Reception experience is a MUST
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Fluent in English
– spoken and written
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Ability to
communicate clearly
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Experience in use
of MS Excel, Word and Outlook
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General office
experience
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Ability to work
under pressure
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Excellent customer
service skills
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Flexible schedule
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Ability to take
shifts on short notice
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Ability to adapt
to new locations and situations
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Good memory
ASSETS
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Second language
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Able to work
evening shifts
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Previous
experience working with newcomers and immigrants
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Previous
experience working in a non-profit, multicultural environment
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Knowledge of
services offered at MOSAIC
SALARY RANGE
$11.94 - $13.45
depending on experience.
Please fax
resumé and cover letter to Hiring Team at 604-254-3932 or e-mail
to
oncallreception@mosaicbc.com.
Absolutely
NO phone calls please.
We thank you
for submitting your resumé. Only qualified applicants will be
contacted. |
