The right choice makes all the difference.


Meet the Interpretation and Translation Services Staff

Bessy Ferris, Manager, Interpretation Services
ThumbnailIn addition to a B.Sc. (University of Toronto) and M.A. (Simon Fraser University), Bessy has over 15 years experience in private- and public-sector customer service. Her academic, work and volunteer experiences have allowed her to collaborate with individuals holding varying levels of English-language proficiency from a wide spectrum of professional and cultural backgrounds.
Bessy handles proposals, service-delivery structures, quality assurance, account maintenance, recruitment and workshops for Interpretation Services.

Tanja Krzman, Manager, Translation Services
ThumbnailTanja graduated from the University of Sarajevo, Bosnia and Herzegovina with a major in English Language and Literature. Her experiences include translating and editing an English news bulletin, providing language services at Canadian diplomatic missions abroad, and co-ordinating daily operations in MOSAIC’s Translations Department for over a decade.
Tanja provides linguistic support in English and Serbo-Croatian and is a certified member of the Society of Translators and Interpreters of B.C.