“MOSAIC changed my life. The English language classes helped me to go on and see many of my dreams come true.”

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Service Activities

The Newcomers’ Centre for Children and Families is an early-childhood-focused settlement service for refugee and immigrant families in Burnaby.

The centre has nine service activities; a brief description of each service activity follows. Lunch and/or healthy snacks are offered during all programs.

The Welcoming Room has two purposes: to (1) welcome clients and make them feel comfortable and (2) encourage service-participation and schedule preliminary assessments and referrals to other Newcomer Centre services provided as well as external services.
The Newcomers’ Group is the expansion/enhancement of a successful, once-a-week program that supports refugee parents with young children. The group meets five days a week to provide modelling about early childhood development (ECD) and health issues. Though not intended as an English-language class the language to support this type of learning and sharing is introduced.
Early Learning Orientation Program prepares children for entry into mainstream programming (childcare or preschool), identifies and helps parents and children overcome specific developmental needs, attachment issues, parenting challenges and makes referrals for additional support/treatment when necessary.
Preschool Orientation Program is a specialized program is for children 3 to 5 years old, with priority given to those starting kindergarten in September. Participants are kids who need additional support to address their developmental needs, as observed in the Newcomers’ Group.
Information Sessions for Parents, conducted three times a week during Adapted Preschool, let parents/caregivers and children not attending preschool participate in afternoon activities including ethnic arts and crafts and physical exercise. Screening by public health nurses for vision, hearing, dental and prenatal clinics are also offered during these sessions.
Teaching Kitchen provides clients with cooking lessons and nutritious snacks and meals and the opportunity to share and develop relationships across cultures and between parents and children.
Outreach Service Co-ordination sees an outreach service/training co-ordinator collaborate with ECD and settlement service providers to ensure community service delivery is co-ordinated and identify gaps and duplications.
Volunteer Program helps refugees interested in the ECD and settlement fields by recognizing their strengths and providing them opportunities to obtain volunteer work experience in the centre or community as interpreters, early childcare assistants, cooking assistants, child-minders, etc.
One-to-one ECD-focused settlement planning support provides families accessing NCCF with individual support from Family Settlement Support Workers to develop and work through a settlement plan focused on needs regarding early childhood development and parenting in Canada.
Contact Info: 

Monday to Friday, 9:30 am to 4:30 pm
7009 Kingsway, Burnaby, B.C. V5E 1E5
Phone: 604 636 0120
Fax: 604 636 0123

MOSAIC believes in providing support to clients while receiving services. Please visit our dedicated client subsection that provides information on

  • Client Rights and Responsibilities,
  • Opportunity to tell your story,
  • Client satisfaction survey, and
  • Complaints procedures...by clicking here.